SHOPPING QUESTIONS

What shipping methods do you offer?

We offer various shipping methods to accommodate your needs, including standard, expedited, and express shipping. The options available to you may vary depending on your location.

How long does it typically take for an order to ship?

After your order is placed, it typically takes 1-2 business days for it to be processed and shipped. Delivery time after that depends on the shipping method chosen. Standard shipping usually takes 5-7 business days, while expedited and express shipping are faster.

Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier's website.

Do you ship internationally?

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What happens if my package is damaged upon arrival?

We take great care to ensure our products reach you in perfect condition. However, if you receive a damaged package, please contact our customer service immediately. We will arrange for a return or replacement, depending on your preference and the product's availability.

PAYMENT INFORMATION

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Please note that available payment methods may vary depending on your location.

Is it safe to use my credit card on your website?

Yes, your safety is our priority. We use secure socket layer (SSL) technology to encrypt your personal and financial information during the transaction, providing a high level of security.

Can I split my payment across multiple credit cards?

Unfortunately, we currently do not offer the option to split payments across multiple cards. You can only use one payment method per order.

Do you offer any financing or installment plans?

We do offer financing options for eligible purchases. You can apply for this during the checkout process. Approval is subject to credit check and other terms and conditions.

What should I do if my payment is declined?

If your payment is declined, please check that your card details are correct, including the expiration date, cardholder's name, and security code. If everything is correct, you should contact your bank or card issuer to check if there are any issues with your account. If problems persist, please contact our customer service for further assistance.