At GPX Diamonds, we really care about making sure our diamonds are the best they can be. We work hard to make sure each diamond you get from us is top-notch and comes with our promise to be great.

Here’s what you need to know about our return policy:

  1. Quality Assurance: Every diamond we give you is carefully checked and approved by famous Institute like IGI and GIA. They print a special number, called the certificate number or identity number, right in the middle of the diamond using lasers. This helps make sure the diamond is real, and you can check its details on the official website of the group that certified it.

  2. Confidence in Our Products: We are confident in the quality of our diamonds and believe that you will be satisfied with your purchase. However, if for any reason you are not completely happy with your diamond, you have the option to return it within 15 days of purchase.

  3. How to Initiate a Return: If you wish to return the diamond, simply reach out to us via call or WhatsApp at +91 8851762100. We will guide you through the return process and assist you with any queries you may have.

  4. Important Note: Please don’t give the diamond to anyone else until you check it yourself. This keeps the diamond safe and makes it easier if you need to return it.

  5. Refund Procedure: Upon receiving the returned diamond and verifying its condition, we will process your refund quickly. Please note that refunds will be issued using the same payment method used for the original purchase.

 

Please Note : Getting certificate for small diamonds, like those between 0.01 to 0.69 carats, is pretty rare. So, we might not be able to give you a certificate for these tiny diamonds. But don’t worry, we promise that all our diamonds are genuine.

 

At GPX Diamonds, your satisfaction is our priority. If you have any further questions or concerns regarding our return policy, please don’t hesitate to contact us. We are here to assist you every step of the way.